Cancellation & Refund Policy

Last Updated: September 1, 2026

This Cancellation & Refund Policy applies to memberships purchased from Hall Coaching LLC, doing business as Process Life Academy (“Process Life Academy,” “we,” “us,” or “our”).

By purchasing a Process Life Academy membership, you agree to the following terms.

1. Recurring Membership

Process Life Academy is a recurring monthly membership.

Your payment method will be automatically charged at the membership rate disclosed at checkout on each renewal date until you cancel your subscription.

You are responsible for maintaining a valid payment method associated with your account.

2. How to Cancel

You may cancel your membership at any time to prevent future renewal charges.

Members may manage their subscription through the Billing & Subscription section of the Process Life Academy Client Portal when that option is available.

You may also request cancellation by contacting us at: [email protected].

To avoid another renewal charge, your cancellation should be completed before your next scheduled billing date.

3. What Happens After Cancellation

Once your membership is canceled, no additional recurring membership charges will be made unless you later reactivate or purchase a new membership.

Your access to Process Life Academy courses, live coaching, member resources, and other membership benefits will end in accordance with the cancellation and access settings associated with your subscription.

Depending on the way your subscription is processed, access may end when the cancellation becomes effective rather than continuing indefinitely after cancellation.

4. No Refunds

All membership payments are final and non-refundable except where otherwise required by applicable law.

We do not ordinarily provide refunds or credits for:

Partial months or unused membership time
Failure to use the courses or member resources
Failure to attend live coaching sessions
Change of mind
Failure to complete course materials
Failure to achieve a particular result
Renewal charges when the membership was not canceled before the renewal date
Forgetting to cancel before a scheduled renewal

Canceling your membership prevents future charges; it does not automatically reverse charges that have already been processed.

5. Failed or Declined Payments

If a recurring payment fails or is declined, we or our payment processor may attempt to process the payment again.

Membership access may be suspended or removed if payment cannot be successfully collected.

6. Changes to Membership Pricing

If we change the recurring price of Process Life Academy, we will provide any notice required by applicable law before charging an updated price to an existing member.

Any pricing changes will not affect charges that were already completed.