Privacy Policy

Last Updated: September 1, 2026

Hall Coaching LLC, doing business as Process Life Academy (“Process Life Academy,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit processlifeacademy.com, purchase or participate in Process Life Academy, communicate with us, participate in live coaching, or otherwise use our websites, courses, products, services, and member portal.

By using our websites or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, including:

Name
Email address
Phone number
Billing and contact information
Account and login information
Information submitted through forms, surveys, questionnaires, or applications
Communications you send to us
Information you voluntarily share during coaching sessions, courses, or other interactions
Affiliate information if you participate in our affiliate program

Payment information is processed by third-party payment providers such as Stripe and PayPal. We do not directly store complete credit card numbers.

We may also automatically collect certain information when you interact with our websites and services, including:

IP address
Browser and device information
Pages visited
Referring URLs
Approximate location derived from IP address
Date and time of visits
Website interactions
Cookies and similar tracking technologies
Email engagement information

2. How We Use Your Information

We may use your information to:

Create and manage your Process Life Academy account
Provide access to courses, live coaching, and member resources
Process membership payments
Manage recurring subscriptions
Communicate important account, billing, and membership information
Provide customer support
Send educational content, announcements, and marketing communications
Personalize and improve our programs and website
Analyze website and member engagement
Prevent fraud, abuse, and unauthorized access
Administer our affiliate program
Calculate, track, and pay affiliate commissions
Comply with legal, tax, accounting, and regulatory requirements
Protect our rights, users, business, and services

3. Email and Marketing Communications

When you purchase a membership, create an account, request information, or otherwise provide your contact information, we may send you communications related to your account and the services you requested.

If you separately consent to marketing communications, we may also send educational content, announcements, promotions, and information about other products or services.

You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in those emails.

Transactional or account-related communications may still be sent when necessary to administer your membership or account.

4. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to:

Operate and improve our website
Remember preferences
Understand how visitors use our website
Measure marketing performance
Support advertising and retargeting
Detect fraud and improve security

Depending on the tools we use, third parties such as advertising or analytics providers may also place cookies or similar technologies on your device.

You may adjust cookie settings through your browser or other available consent controls.

5. How We Share Information

We may share personal information with service providers that assist us in operating our business, including providers for:

Website and course hosting
Customer relationship management
Email delivery
Payment processing
Accounting and bookkeeping
Analytics
Advertising
Video hosting
Customer support
Affiliate tracking and payouts
Cloud storage and business productivity

These may include services such as GoHighLevel/LeadConnector, Stripe, PayPal, Google Workspace, and other providers we use from time to time.

We may also disclose information when reasonably necessary to:

Comply with applicable law or legal process
Respond to lawful government requests
Enforce our agreements
Investigate fraud or security concerns
Protect our legal rights or the safety of others
Complete a merger, acquisition, financing, reorganization, sale, or transfer of business assets

We do not sell personal information for monetary consideration.

6. Live Coaching and Information You Share

Process Life Academy may include live coaching sessions or other interactive experiences.

Anything you voluntarily share during these experiences may be heard or seen by other participants depending on the format of the session.

You should use discretion when sharing personal, financial, medical, relationship, or other sensitive information.

We cannot control how another participant may remember, interpret, or independently disclose information shared during a group setting.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no online system, database, or transmission method is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our services
Maintain business and transaction records
Meet legal, accounting, and tax obligations
Resolve disputes
Enforce agreements
Protect legitimate business interests

Retention periods may vary depending on the type of information and applicable legal requirements.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

Request access to certain personal information
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Request information regarding certain disclosures or uses of your information

Some rights may be subject to exceptions or verification requirements under applicable law.

To submit a privacy request, contact us using the information below.

10. Children’s Privacy

Process Life Academy is intended for adults and is not directed toward children under 18.

We do not knowingly collect personal information from children under 18 through the program.

11. Third-Party Websites and Services

Our website or courses may contain links to third-party websites, tools, resources, or services.

We are not responsible for the privacy, security, content, or practices of third parties. Their own policies govern your interactions with them.

12. International Users

If you access our services from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

Those locations may have privacy laws that differ from those in your country.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of our services after an updated policy becomes effective constitutes acknowledgment of the revised policy.